Inside Sales Representative
Shepherd Communication & Security
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- SalesAccount managementOperationsSocial mediaBudgetingMarketing
- Work
- On-site in Albany
- Pay
- Not stated by the employer.
- Skill demand
- Sales92%Operations16%Social media6%Account management4%of 51 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About the Role
Shepherd Communication & Security is seeking a highly self-motivated, organized, and team-oriented Inside Sales Representative who thrives in a fast-moving environment and wants to build a meaningful career in a company that values excellence. In this role, you will support the sales team across prospecting, account management, and customer engagement. You will work directly with customers and prospects to develop quotes and proposals, participate in site surveys, coordinate with operations and engineering teams on project planning, and gain hands-on experience with every stage of the sales process. This role is designed for growth, with Shepherd prepared to invest in your development.
Key Responsibilities
- Support the prospecting efforts of our sales team by leveraging business databases, social media platforms, supplier relationships, and community partnerships.
- Build rapport and long-term connections with customers, suppliers, and partners to strengthen Shepherd’s market presence.
- Assist sales team members in developing customer presentations, proposals, and price quotes that reflect Shepherd’s value and technical capabilities.
- Efficiently track and manage the team’s opportunity pipeline, revenue forecasts, and open quoting activity to ensure accurate visibility and timely follow-up.
- Develop conversational mastery of Shepherd’s technology solutions, including intelligent cameras, access control, fire systems, intrusion alarms, and cloud-based platforms.
Requirements & Tech Stack
- Ability to quickly learn new technologies and work confidently with cloud-based sales tool platforms.
- Must possess a valid driver's license and be able to travel locally as needed.
Qualifications
- Bachelor’s Degree (or equivalent), preferably with an emphasis in Marketing or Sales.
- Strong research and relationship-building skills with a proactive, customer-focused mindset.
- Excellent written and verbal communication skills, along with strong interpersonal and time-management abilities.
- Solid negotiation, conflict resolution, and people management skills.