2027 Product Management Consulting Intern

About the Role

West Monroe is seeking Consulting Interns to join their Software discipline and Product Management team within the Technology & Experience (TechEx) Practice. This role involves shaping experiences that deliver value, usability, and feasibility to clients and their customers.

Key Responsibilities

• Assist in foundational Agile/traditional UX product development practices, including creating user stories and artifacts, refining backlogs, and defining product requirements.
• Contribute to discovery work by conducting competitive research, observing user interviews, supporting technical analysis, and coordinating research activities.
• Support Quality Assurance (QA) efforts by providing input on acceptance criteria and process improvement, ensuring alignment with goals and outcomes.
• Assist in crafting clear narratives using storytelling principles, and surface industry trends for product and experience opportunities and recommendations to accelerate or improve speed to market and insight quality, especially as it relates to AI and Generative AI.
• Help create and implement digital offerings like customer portals, intranet sites, mobile apps, modern integration, and intelligent agents, contributing to journey and persona mapping.
• Support the team in creating concise status and progress reporting and communication.
• Analyze user engagement and/or market/persona segment data to identify trends and insights that inform actionable recommendations.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
• Gain exposure to advisory work, including future-state recommendations and high-level analysis across the software development lifecycle, conducting data analysis, facilitating workshops, and shadowing interviews.

Requirements & Tech Stack

• Interest in solving complex problems with sharp analytical thinking.
• Effective written and verbal communication skills.
• Collaborative mindset and enthusiasm for teamwork.
• Ability to stay organized and manage priorities in a dynamic environment.
• Demonstrated leadership through academics, extracurricular activities, or prior work experience.
• Curiosity about emerging technologies, including AI, and a passion for continuous learning and innovation.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• Ability and willingness to travel (up to 50%); travel expenses covered by West Monroe.
• Reside within 50 miles of your assigned office prior to your start date.

Qualifications

• Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028.
• Minimum cumulative GPA of 3.0.
• Legally authorized to work in the United States without limitation or sponsorship now or in the future.

Preferred Qualifications

Majors in:

• Human Centered Design & Product Management
• Human-Computer Interaction (HCI)
• Information Systems
• Product and User Experience Design