MIS Executive
Qualitykiosk Technologies
Navi Mumbai0–6 yrs6d agovia Naukri
About the Role
This role is responsible for analyzing and preparing client-facing data, ensuring its quality and correctness, particularly regarding application uptime and downtime for end-user availability.
Key Responsibilities
- Analyze and prepare data for client delivery.
- Review data for correctness of information (application uptime & downtime).
- Handle internal and external customer doubts, queries, and challenges.
- Run utilities.
- Perform data mining.
- Conduct data audits.
- Work on allocated reports with SLA and Accuracy.
Requirements & Tech Stack
- MS Excel
- Pivot
- VLOOKUP
- Basic Formula
Qualifications
- Graduates - in any stream or equivalent.
- Effective communication skills and ability to articulate properly.
- Good interpersonal skills.
- Decent communication skills.
- Ability to work under pressure.
- Flexibility with rotational shifts and week offs (24/7).
Skills
- Technical Ability
- Communication Skills
- Client-Facing Skills
- Problem Solving Skills
- Ability to work as one team (operates as a team, not in silos)
Key Performance Measures and KPIs
- Timely applying leaves
- Attendance discipline
Decision Making
- Individual contributor, providing inputs for further decision making.
Career Development
- Internal job rotations available across the organization.
- Opportunities for learning and certifications.