Sales Associate

About the Role

Netrè is a visionary startup transforming the eyewear retail business model through a shared economy ecosystem. The company redefines how customers discover, try, and purchase eyewear in a modern retail environment. Team members contribute to shaping the future of eyewear retail.

This is a full-time, on-site role based in Ahmedabad, Surat, Pune.

Key Responsibilities

• Engage directly with customers, understand their eyewear needs, and provide product recommendations that align with their style, comfort, and budget.
• Welcome customers.
• Conduct product demonstrations.
• Assist with frame and lens selection.
• Ensure a smooth sales and billing process.
• Maintain store displays.
• Manage inventory on the floor.
• Support promotional activities and in-store events.
• Collaborate with the store team to achieve sales targets.
• Deliver a high-quality retail experience.
• Uphold Netrè’s customer service standards.

Requirements & Tech Stack

• Sales and retail skills.
• Attention to detail and organizational skills.
• Basic technology skills, including comfort using point-of-sale systems, digital catalogs, and other retail software tools.
• Ability to learn product features quickly, especially eyewear styles, materials, and lens options, and explain them in simple terms to customers.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with a diverse range of customers.
• High level of professionalism, reliability, and integrity, with a proactive approach to problem-solving and customer support.
• Willingness to work on-site in Ahmedabad, including weekends and retail peak hours as needed.
• Prior retail or eyewear experience is an advantage but not mandatory.
• A passion for fashion, eyewear, or customer-facing roles is beneficial.
• Minimum educational background of high school diploma.
• A college degree in business, commerce, or a related field is a plus.