Sales Officer

Location: Kolkata

Key Responsibilities

• Identify and onboard new merchants.
• Promote Paytm’s payment solutions.
• Support merchants in using Paytm products effectively.
• Generate leads.
• Manage sales pipelines.
• Conduct regular field visits.
• Coordinate with channel partners for business growth.
• Provide customer support to merchants.
• Resolve merchant queries.
• Collect feedback from merchants.
• Share market insights with internal teams to improve offerings.
• Work closely with sales operations and cross-functional teams to meet sales targets.
• Ensure a high-quality merchant experience.

Qualifications

• Strong customer-facing skills.
• Customer Service abilities.
• Communication abilities.
• Experience in Lead Generation.
• Experience in managing Sales Operations in a target-driven environment.
• Knowledge of Channel Sales, including working with partners and distributors.
• Ability to work in the field.
• Ability to manage time effectively.
• Ability to handle multiple accounts.
• Proficiency in local language and English.
• Prior experience in sales, retail, or financial services is an advantage.
• Minimum educational qualification: high school diploma.
• A bachelor’s degree in business or a related field is beneficial.

Basic understanding of digital payments or fintech products is preferred.