Remote Customer Service/Sales Representative

About the Role

The Remote Customer Service/Sales Representative guides potential clients through supplemental benefit options, assisting them in making informed decisions that align with their needs and budgets. This fully remote role contributes to the organization’s mission by facilitating enrollment and supporting client engagement with flexible scheduling.

Key Responsibilities

• Connect with pre-qualified warm leads to schedule virtual consultations.
• Deliver clear and engaging virtual presentations on supplemental coverage options.
• Assist clients in selecting and enrolling in appropriate benefit plans.
• Maintain professional digital communication to build trust and rapport.

Requirements & Tech Stack

• High school diploma or equivalent.
• Strong verbal communication skills.
• Comfort with video conferencing platforms.
• Self-motivated with effective time management.
• Reliable computer and high-speed internet access.
• Willingness to obtain or hold a standard state Life & Health license (support provided).

Qualifications

• Experience in sales, retail, customer service, or hospitality is advantageous.