Office Assistant

About the Role

Performs a broad range of administrative tasks in support of the Assisted Housing Staff. Provides back up coverage to the Receptionist. Maintains overall filing system for Department. Assists staff with filing.

Key Responsibilities

• Provides assistance and program information to applicants in person and over the phone including assistance with completing forms.
• Responds to applicant and participant inquiries and works to resolve concerns regarding program services.
• Performs admin assistant functions including filing, faxing and copying.
• Assists in the preparation and tracking of applicant and participant paperwork.
• Relieves the Receptionist for breaks, lunch, and as needed.
• Maintains department on site and off site filing system.
• Processes incoming and outgoing mail.

Requirements & Tech Stack

• Equipment requiring involved set up, adjustments and operational procedures (e.g. word processing equipment, personal computer, scanners, letter folding machine, and digital copier/printer)
• Standard office software (Microsoft Excel, Word, and Access)

Qualifications

• Solid knowledge of Housing and Urban Development (HUD) regulations
• Excellent customer service skills, ability to remain respectful and solutions oriented at all times
• Solid computer skills
• Solid written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public
• Expert filing skills
• Up to three (3) months on-the-job training to perform the job effectively

Additional Information

• Applicants: Please be advised that the starting pay range for this position is $22.00 - $24.00 hour, depending on experience.
• This posting will remain open until the role is filled or until December 2026, whichever comes first.