Telesales Executive

Job Purpose

To generate sales by calling potential customers, explaining company products or services, following up on inquiries, and achieving assigned sales targets.

Key Responsibilities

• Make outbound calls to potential customers.
• Explain company products and services clearly.
• Generate leads and convert them into sales.
• Follow up with interested customers regularly.
• Handle customer queries and objections professionally.
• Maintain customer details and call records.
• Update daily sales reports and CRM data.
• Achieve daily, weekly, and monthly sales targets.
• Coordinate with the sales team for customer requirements.
• Follow company policies and customer communication guidelines.

Qualifications

• Minimum 12th pass; graduation preferred.
• Freshers can apply.
• Basic computer and MS Excel knowledge.
• Good communication skills in Hindi and basic English.

Required Skills

• Good speaking and listening skills.
• Confidence and a positive attitude.
• Customer handling and convincing skills.
• Basic computer knowledge.
• Ability to work with targets.
• Good follow-up and time management.

Key Performance Indicators (KPIs)

• Daily calls completed.
• Number of leads generated.
• Number of sales converted.
• Monthly sales target achievement.
• Timely customer follow-ups.
• Accurate customer records and daily reporting.

Expected Outcome

Generate quality leads, convert potential customers into sales, maintain good customer relationships, and contribute to the company's revenue growth.