Technical Support Engineer
GS IT Infrastructure
Kochi, Kerala, IndiaFresher44m agovia LinkedIn
About the Role
We’re looking for a proactive IT Remote Support Engineer to join our team.
Key Responsibilities
- Provide remote IT support and troubleshoot hardware, software, and basic network issues.
- Manage support tickets and ensure timely incident resolution.
- Assist users, document issues, and escalate complex technical problems when required.
Requirements & Tech Stack
- Windows
- Hardware
- Software
- Networking
Qualifications
- Bachelor’s degree or diploma in IT, Computer Science, or a related field.
- Fresher to 1 year of experience in IT support, helpdesk, or service desk roles.
- Strong communication and problem-solving skills.