Child Watch Associate
YMCA of Greenville
About the Role
The Child Watch Associate supports the YMCA of Greenville's mission by providing high-quality care and supervision for children, fostering a safe, engaging, and nurturing environment. This role requires compassion, professionalism, and a commitment to excellence in childcare and customer service.
Key Responsibilities
- Deliver hands-on care for children ranging from infants to age 12, adapting to various developmental stages.
- Lead age-appropriate activities focused on movement, literacy, creativity, and imaginative play.
- Provide specialized care for infants, including feeding and diapering.
- Ensure participant safety, including strict adherence to check-in/check-out procedures and supervision ratios.
- Respond appropriately to illnesses, behavioral issues, and emergencies.
- Follow all child protection and abuse prevention policies, including mandatory reporting requirements.
- Maintain a clean and organized environment to support physical and emotional well-being.
- Serve as a welcoming and professional representative of the YMCA.
- Provide exceptional customer service and maintain clear, respectful communication with parents and guardians.
- Act as a point of contact for parent concerns in the absence of the Site Lead or Director.
- Maintain positive relationships with coworkers and contribute to a supportive team environment.
- Attend all required training sessions and meetings, including quarterly Child Watch team meetings and annual association-wide training.
- Support other areas of YMCA operations as requested by leadership.
Requirements & Tech Stack
- Availability Monday through Saturday, from 8:00 AM to 12:00 PM.
- Must be at least 16 years of age.
Qualifications
- Minimum of 6 months experience working with children.
- Minimum of 6 months experience in customer service.
- Ability to engage with children in a positive and developmentally appropriate manner.
- Strong communication and interpersonal skills.
- Ability to respond calmly and effectively in emergency situations.
- Enthusiastic and service-oriented.
- Completion of the following trainings within 30 days of hire:
- New Staff Orientation
- Child Abuse Prevention
- Bloodborne Pathogens
- CPR/First Aid