Program Manager I, Tech (QA Automation)

About the Role

• Support and drive operational frameworks that maintain and scale core business initiatives.
• This role requires an organized, detail-oriented operator who can translate high-level goals into actionable project plans.
• Work in a fast-paced environment where effective information organization and resilience through scaling complex systems are crucial.
• Collaborate with cross-functional teams to solve problems and ensure programs remain on track.
• Ideal for clear communicators who thrive on process optimization and are motivated to build frameworks that impact the real world.

Key Responsibilities

• Own the execution of specific program workstreams, from defining requirements with stakeholders to ensuring successful delivery and rollout.
• Maintain detailed program plans, ensuring milestones are met and operational documentation is kept up to date.
• Identify and track cross-functional dependencies, proactively flagging potential risks to program timelines.
• Help design and implement program workflows that improve the efficiency of team operations and organizational reliability.
• Champion established standards and program management best practices within assigned workstreams.
• Use data to monitor program health, track key performance indicators (KPIs), and provide regular status updates to stakeholders.
• Identify opportunities to streamline manual tasks and improve team workflows using modern program management tooling.

Requirements & Tech Stack

• Program Management Tools: Experience using tools such as Jira, Asana, or equivalent to track progress and report metrics.

Qualifications

• Experience: 2+ years of professional experience in program management, project management, or a related operational role.
• Organizational Skills: Proven ability to organize tasks, manage schedules, and drive cross-functional projects to completion.
• Program Lifecycle Understanding: Foundational understanding of the program lifecycle and the ability to organize complex requirements into structured plans.
• Communication Skills: Strong verbal and written communication skills with the ability to provide clear updates to project stakeholders.
• Education: Bachelor's degree in Business, Management, Engineering, or a related field (or equivalent professional experience).

Preferred Qualifications:

• Experience working in a high-growth or fast-paced corporate environment.
• Demonstrated ability to navigate ambiguity and maintain organization across multiple workstreams.
• Proficiency in driving efficiencies through process definition, documentation, and runbooks.
• A proactive mindset: Eager to learn, detail-oriented, and ready to tackle hands-on operational challenges.