Unit Clerk
RWJBarnabas Health
New Brunswick, NJFresher1h agovia LinkedIn
About the Role
As a Unit Clerk, you will play a vital role in supporting the nursing team and creating a welcoming, organized environment for patients, families, and visitors. This position serves as the central point of communication for the nursing unit, collaborating with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently.
Key Responsibilities
- Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
- Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
- Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
- Entering physician orders and updating patient records using electronic medical record systems.
- Preparing, organizing, and maintaining reports and unit documentation.
- Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
- Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.
Requirements & Tech Stack
- High school diploma or equivalent.
- Previous clerical, administrative, or customer service experience.
- Strong communication skills.
- Strong organizational skills.
- Strong multitasking skills.
- Strong computer skills.
- Ability to work effectively in a collaborative healthcare environment.
- Experience with electronic health record systems.
Qualifications
Preferred Qualifications:
- Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting.
- Knowledge of medical terminology.
- Experience with electronic medical records.
- Experience with physician order entry.
- Experience with healthcare documentation.