Clinical Research Coordinator I

About the Role

The Clinical Research Coordinator I (CRC I) supports clinical research studies. Receives direction from principal investigators, supervisors, or other research staff. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Key Responsibilities

• Recruits, consents, screens, schedules, tracks, and provides study updates to study participants.
• Collects and enters data into study case report forms and/or electronic data capture systems, and responds to queries.
• Assists in preparing simple data summaries, reports, or charts.
• Maintains accurate and complete procedural documentation, including participant and site level documentation, in compliance with institutional, local, state, and federal guidelines and regulations.
• Verifies data against 100% of source documentation for accuracy before entry to ensure timeliness and audit readiness.
• May collect, process, and ship potentially biohazardous specimens.
• Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment.
• Provides ongoing study status updates and responds to questions from the PI, Administrator, department stakeholders, Sponsor, and Compliance.
• Maintains study flow by communicating promptly with participants and coordinating with study team members.
• Participates in auditing and monitoring visits. Gathers and communicates unanticipated problems (protocol deviations, adverse events, and serious adverse events).
• Works with PI(s), sponsor, compliance, clinical staff, and/or manager to identify and improve routine processes related to study conduct.
• Other duties as assigned.

Requirements & Tech Stack

• Time Management: Ability to meet deadlines and manage assigned study tasks.
• Problem-Solving: Ability to troubleshoot routine field issues and use discretion to escalate appropriately.
• Attention to Detail: Strong attention to accuracy in data collection and documentation.
• Participant Relations: Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
• Communication Skills: Effective verbal and written communication skills.
• Team Collaboration: Ability to collaborate within multi-disciplinary team settings and follow established workflows.
• Flexibility: Availability to work evenings, overnight shifts, or weekends if required by study protocols.
• Travel Readiness: Availability for local travel as necessary.

Qualifications

• Education: Bachelor’s degree
• Experience:
• 0-2 years of experience in a research study or other relevant experience.
• OR Two (2) years’ total experience, where 1 year is supporting or coordinating research studies (in lieu of a degree).

Preferred Job Qualifications:

• Two (2) or more years prior experience in clinical research or related field.