Client Insights Consultant

About the Role

The Client Insights Consultant provides year-round strategic consultative services with a consistent focus on the UnitedHealthcare Value Story, leveraging industry-leading analytics of health plan performance data to further support UnitedHealth Group's position as a trusted advisor and carrier of choice.

This role is part of a dedicated strategic team that supports complex employer groups within Local Markets, specifically within the Houston, South Texas/Valley, and Central Texas regions. The Consultant will have no direct reports and will report directly to the West Region AVP.

Key Responsibilities

• Creates and presents compelling analytic insights and solution recommendations to a variety of fully insured and self-funded employer groups, most commonly through the delivery of annual Healthplan Performance Reviews.
• Works in coordination with local sales and account management teams and other stakeholders throughout UHG including Optum and OptumRx.
• Focuses on actionable insights and effective storytelling; navigation of analytic tools and the distillation of compelling insights from health plan performance data is central to the role.
• Builds an analytic business case for proposed solutions and supports the sales and account management team in presenting recommendations to clients.

Requirements & Tech Stack

• Office 365 applications, particularly Excel and PowerPoint.
• Demonstrated presentation skills, preferably with an executive-level audience.
• Healthcare experience with general knowledge of healthcare quality and affordability topics and emerging industry trends.
• Ability to travel and attend in-person meetings at corporate offices, broker or client locations.

Qualifications

• Bachelor's degree.
• 2+ years in a customer-facing role, preferably within a sales, account management, TPA, or consulting environment.
• Intermediate or higher skills within Office 365 applications, particularly Excel and PowerPoint.
• Preferred: Experience in data analytics, data science, statistics or underwriting.
• Preferred: Clear and concise written & verbal communication skills; successful virtual presentation experience.