Inside sales specialist
Simplilearn
Bengaluru, Karnataka, India8h agovia LinkedIn
About Simplilearn
Simplilearn.com is the world’s largest professional certifications company.
About the Role
- This role is part of the B2C sales function for our International Business Groups (US Market).
- You will drive new customer acquisition, customer relationship management, operations, and reporting.
- Position requires a Night Shift (6:30 pm – 4:30 am).
- This is a Work From Office role located in Bangalore - HSR Layout.
Key Responsibilities
New Customer Acquisition
- Convert leads received through various marketing channels.
- Prepare short-term and long-term sales plans towards reaching assigned goals.
- Consistently achieve revenue targets in line with team/organizational objectives.
- Proactively identify cross-selling/up-selling opportunities with existing customers.
- Identify references through the existing customer base to increase the sales pipeline.
Customer Relationship Management
- Understand customer requirements and pass on insights for product portfolio improvement based on customer interaction/feedback.
- Key Account Management.
- New account development.
Operations and Reporting
- Manage pre-sales to post-sales support activities for assigned products/geographies, ensuring the highest customer satisfaction.
Requirements & Tech Stack
- Excellent communication skills (Verbal and Written).
- Neutral Accent for interacting with global customers.
Qualifications
- Graduate in any discipline.