Technical Writer Intern (Summer 2027)

About the Role

As a Technical Writing Intern, you will test and document new product features that help our global user base analyze and gather insights from their data. During your internship, you’ll partner directly with your tech writer mentor, as well as collaborate with other teams across the business to deliver a significant new documentation project that benefits our customers. You will collaborate across the company to determine the best solution for your technical challenge. Interns will take their project from ideation through implementation, iterating and gathering feedback along the way. Potential projects include developing new tutorials and examples, creating video and gif content to illustrate key concepts, or implementing information architecture transformations to optimize content for AI agents.

During Your Internship You Will

• Write clear and accurate documentation that enables Sigma customers to use the product to effectively and efficiently achieve their goals.
• Deploy documentation and gather insights from customer metrics to aid you in making better decisions and improve your business acumen and collaboration skills.
• Work closely with the development team (including engineers, designers, and product managers) throughout the development process to understand features and functionality at the level of a subject matter expert.
• Participate in cross-functional planning, bug bashes, and strategic discussions.
• Explore and validate product features through rigorous testing, sharing insights with the team.
• Translate complex technical details into clear, digestible documentation and release notes.
• Work collaboratively and closely with other writers to ensure consistent and cohesive content, style, and messaging.
• Draft, review, and publish content in a docs-as-code workflow with AI tooling in the loop.
• Improve existing documentation based on feedback from customer-facing teams and actively address knowledge gaps, prioritizing user empowerment for all audiences.
• Develop visually captivating, dynamic documentation that includes diagrams, screenshots, and other visual aids.

Requirements & Tech Stack

• Cover letter is required for applications to be considered.
• Must be pursuing at least a Bachelor’s or a Master’s degree in Computer Science or a related field.
• Exceptional written and spoken communication skills, emphasizing clarity and approachability for various audiences.
• A genuine desire to learn new things daily and to translate complex topics into actionable user assistance for end users.
• Solid project management and communication abilities.
• Ability to collaborate and work in a team environment.
• Able to commit 40 hrs a week for 12 weeks.

Qualifications

• Current student enrolled in a university undergraduate or graduate degree program in the U.S with a graduation date of December 2027 or later.
• Able to intern from June 2027 through August 2027 (flexible).
• Legally authorized to work in the US during the Summer 2027 program.
• Visa sponsorship is not available for internship positions, but applicants on a student visa (with authorization to work in the U.S.) are welcome.
• Must be able to work in-person in our office in San Francisco, CA or New York, NY for the duration of the internship.
• Relocation assistance will be provided in the form of a relocation bonus for students who will need to relocate.