Compliance Specialist

About the Role

ADAPT Community Network's Compliance Team is seeking a Compliance Specialist to support programs for adults with developmental disabilities. This is a Monday-Friday, 9am-5pm, in-person opportunity located in Lower Manhattan.

Key Responsibilities

• Collaborate with program administrators to support compliance and billing accuracy.
• Conduct detailed reviews of monthly case manager notes for accuracy and completeness.
• Review residential weekly and monthly billing submissions for discrepancies and errors.
• Provide clear, timely feedback to resolve documentation and billing issues.
• Generate weekly and monthly billing review summaries.
• Track, monitor, and follow up on outstanding documentation and corrections.
• Maintain organized tracking systems to manage workload and deadlines.
• Oversee required billing documentation, including Level of Care, Life Plans, and Staff Action Plans.
• Troubleshoot and resolve compliance and billing issues with program staff.
• Train program administrators on billing standards, policies, and procedures.
• Maintain knowledge of agency policies and regulatory requirements.
• Utilize agency systems (e.g., Medisked) and quickly learn new tools as needed.
• Perform high-volume, repetitive, detail-oriented work with accuracy and consistency.
• Communicate professionally in writing and verbally with internal stakeholders.
• Support scheduling and coordination for Compliance Department supervisors.
• Answer and direct calls and compliance-related inquiries appropriately.
• Prepare memos, reports, and meeting minutes.
• Manage incoming and outgoing mail and department correspondence.
• Perform general administrative tasks (copying, collating, document preparation).
• Coordinate logistics for Compliance Department meetings and activities.
• Perform other related duties as requested.

Qualifications

• Bachelor's degree in human services, or related field preferred, but not required.
• Previous Administrative Assistant experience preferred but not required.
• Proficient in spreadsheet applications.
• Ability to read, write, speak, and understand English.
• Good interpersonal skills are required to interact effectively with employees, co-workers, the people we support, and their families.
• Excellent oral, written, and organizational skills.
• Ability to work independently and collaboratively; and handle multiple tasks simultaneously.
• Ability to analyze problems and determine corrective measures.
• Willingness to travel to all programs.
• Must be available Monday-Friday, 9AM-5PM, in-person.
• Passion for ADAPT's mission and demonstrates a commitment to the non-profit disability sector.