Account Executive

BIGC MOBILES PRIVATE LIMITED

About the Role

A full-time, hybrid position based in the Greater Hyderabad Area, with flexibility for remote work. This role involves managing client accounts and ensuring high-quality customer service.

Key Responsibilities

• Manage client accounts and foster strong client relationships.
• Handle daily customer interactions and follow up on inquiries, orders, and service requests.
• Maintain accurate account records and prepare proposals and quotations.
• Coordinate with internal teams for efficient order processing.
• Support sales targets through upselling and cross-selling.
• Monitor account performance and identify growth opportunities.
• Resolve customer issues promptly and contribute to reporting and forecasting.
• Collaborate with sales, operations, and support teams.

Qualifications

• Strong client relationship management skills.
• Sales and negotiation capabilities.
• Solid communication and interpersonal skills.
• Organizational and administrative skills.
• Comfort with basic digital tools and CRM or account management systems.
• Ability to work effectively in a hybrid environment and manage time independently.
• Previous experience in sales, account management, or customer service.
• Relevant diploma or bachelor’s degree in business, commerce, marketing, or a related field is preferred.

Tech Stack

• CRM or account management systems.