US Logistics Solutions & Operations Specialist Graduate
TikTok
About the Role
TikTok Shop Supply Chain & Logistics team is seeking experienced talents dedicated to innovating and streamlining TikTok Shop's transportation network. This pivotal role is at the forefront of shaping scalable and efficient transportation strategies. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year.
Key Responsibilities
- Support the development and implementation of logistics solutions that improve operational efficiency and enhance the delivery experience for TikTok Shop sellers in the U.S.
- Assist with the analysis and optimization of nationwide pickup, middle-mile transportation, and last-mile handoff processes.
- Participate in projects related to transportation routing, shipment scheduling, logistics network planning, and exception management.
- Work closely with cross-functional teams, including Product, Engineering, and Operations, to support logistics product improvements and ensure workflows meet seller and business needs.
- Monitor and analyze key logistics performance indicators, identify operational trends and improvement opportunities, and support the development of practical solutions.
- Assist with day-to-day operational projects, issue resolution, process documentation, and the continuous improvement of logistics workflows.
- Conduct research on industry trends, carrier networks, regulatory requirements, and logistics best practices in the U.S. market.
Requirements & Tech Stack
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Statistics, Data Analytics, Operations Research, or a related discipline.
- Strong interest in e-commerce logistics, cross-border logistics, transportation operations, or supply chain management.
- Strong analytical and problem-solving skills, with the ability to organize information, analyze data, and identify key insights.
- Good communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional and multicultural environment.
- Self-motivated, detail-oriented, and eager to learn in a fast-paced and evolving business environment.
- Relevant internship, academic research, case competition, or project experience in logistics, transportation, e-commerce, or supply chain operations.
- Familiarity with the U.S. logistics market or major carrier networks, such as USPS, FedEx, and UPS.
- Academic or project experience related to supply chain optimization, transportation network design, routing, forecasting, or data analysis.
Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Statistics, Data Analytics, Operations Research, or a related discipline.
- Strong interest in e-commerce logistics, cross-border logistics, transportation operations, or supply chain management.
- Strong analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Self-motivated, detail-oriented, and eager to learn.
Job Information
- Base salary range: $70,304 - $115,200 annually.
- Potential eligibility for discretionary bonuses/incentives and restricted stock units.
- Benefits include medical, dental, and vision insurance, 401(k) savings plan with company match, paid parental leave, disability coverage, life insurance, and wellbeing benefits.
- 10 paid holidays per year.
- 10 paid sick days per year.
- 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Why Join Us
- Inspiring creativity is at the core of TikTok's mission.
- Our innovative product is built to help people authentically express themselves, discover, and connect.
- We strive to do great things with great people, leading with curiosity, humility, and a desire to make an impact.
- Every challenge is an opportunity to learn and innovate as one team.
- We embrace challenges and foster an "Always Day 1" mindset to achieve meaningful breakthroughs.