Sales Development Program, Phoenix, AZ

About the Role

UnitedHealthcare is growing its team in Phoenix, AZ, with multiple Early Careers full-time sales opportunities available through the Sales Development Program. This role involves inbound calling to consult customers on their insurance needs and match them with appropriate coverages, products, and benefits. Training is fully onsite, and the company will provide support for obtaining required state insurance licenses.

Key Responsibilities

• Handle inbound calls from prospective members to identify their needs and convert them into qualified leads or sales.
• Ask appropriate questions and actively listen to identify customer needs and document information in computer systems.
• Utilize knowledge of product portfolios to assess prospect needs, explain product differences, and assist in selecting the best product.
• May make outbound calls to follow up on questions or review products and services with current members.
• Assist prospects in completing enrollment applications over the phone, ensuring accurate and complete information.
• Meet established goals for performance, attendance, and consumer experience.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.
• Actively apply AI tools and techniques to drive efficiency, insights, and innovation.
• Design, develop, and deploy AI-powered solutions to address complex business challenges.
• Apply AI tools to solve business problems within your domain.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Program Features

• Participate in a Sales Development Program designed to accelerate career growth by learning new skills.
• Collaborate with experienced professionals, mentors, and sales leaders.
• Build relationships within a peer community in the development program.
• The development program is curriculum-based and structured.

Work Schedule

• Operating hours: Monday - Friday 7:00 AM - 9:00 PM; shift provided during training with rotational weekend work.
• Full-time position with flexibility desired based on business seasonality.

Work Location

• Onsite training program in Phoenix, AZ, for 6 - 10 weeks.
• Phoenix, AZ.

Compensation & Benefits

• Compensation includes Base pay + monthly sales incentive.
• Average first-year annual earnings: $60K (base plus commissions).
• Top performers can earn $80K +.
• Sign-on bonus: Up to $3,000 for external candidates ($2,000 base + $1,000 if resident license is held at time of offer).
• 18 days accrued Paid Time Off during the first year of employment + 8 Paid Holidays.
• Medical Plan options with Health Spending Account or Health Saving Account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan.
• Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
• Hourly pay range: $16.00 to $24.00 per hour.

Requirements & Tech Stack

• No license required prior to starting the role.
• Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Must be eligible to work in the U.S. without company sponsorship, now or in the future.

Qualifications

• Currently in the final year of obtaining a Bachelor's degree, or obtained degree no longer than 24 months prior to the position start date, from an accredited college/university.
• Bachelor's Degree must be obtained prior to the start of employment.
• Work or volunteer experience in sales, customer service, health care, or health insurance (preferred).