Litigation Operations Support Analyst

Key Responsibilities

• Review complex legal orders, apply state or federal laws and determine whether to attach client funds.
• Process attachments for levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity.
• Determine eligibility for state or Federal Exemptions.
• Initiate payment of funds to agencies/courts as applicable.
• Apply Federal Exemptions to allow access to exempt funds.
• Create customer notification letters for account activity.
• Provide official bank responses to courts or agencies.
• Contact agencies, including law enforcement, as needed.
• Accurately interpret legal documents.
• Manage caseload effectively.
• Submit timely, accurate responses to legal matters.
• Communicate effectively with external third parties.
• Make decisions with minimal support.

Requirements & Tech Stack

• Excellent written and verbal communication skills, including the ability to comprehend complex legal documents.
• Ability to manage a high-volume caseload of litigation requests, subpoena responses, and document retrieval assignments while consistently meeting established service-level agreements (SLAs) and deadlines.
• Demonstrated ability to accurately research, identify, and retrieve responsive documents across multiple banking products, systems, and repositories while maintaining a high level of quality and compliance.
• Strong organizational and time management skills, with the ability to prioritize competing demands, manage multiple cases simultaneously, and deliver work with a high degree of accuracy and attention to detail.
• Strong analytical, problem-solving, and decision-making skills, with the ability to conduct complex research, evaluate findings, and recommend effective solutions for time-sensitive matters.
• Ability to comprehend subsequent follow-up documents that may impact the status of orders and quickly make decisions on legal documents.
• Proven ability to adapt to changing priorities, regulatory requirements, and business needs while maintaining productivity in a fast-paced environment.
• Self-motivated with the ability to work independently, exercise sound judgment, identify process improvements, and require minimal supervision.
• Professional demeanor with a strong client-service focus, demonstrating patience, composure, and professionalism when handling sensitive legal matters and escalations.

Qualifications

• Attention to Detail
• Organizational Effectiveness
• Research
• Analytical Thinking
• Business Acumen
• Interpret Relevant Laws, Rules, and Regulations
• Pipeline Management
• Risk Management

Shift: 1st shift (United States of America)

Hours Per Week: 40