Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training, work under a mentor, and development of skills in CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies. This role requires some travel for training.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to provide sustainable products and the latest technologies that best meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting as needed.
• Educate and promote CaptiveAire products within your market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and a willingness to go above and beyond.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Participate in outside sales meetings and calls to build relationships with existing and new customers.
• Manage project schedules/plans to ensure equipment is on site when needed, fostering satisfied and returning customers.
• Provide service and technical support for existing equipment.
• Support end users by assisting contractors with wiring on site or performing remote troubleshooting.
• Allocate time for territory development, which may include giving presentations to the engineering community, visiting new customers, or expanding contacts with existing accounts.

Requirements & Tech Stack

• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Must be a "go-getter."

Qualifications

• 0-5 years experience.
• A 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• If not already completed, expectation of FE Exam completion in the area of study for engineering graduates within 6 months of employment.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based on election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.