Retail Sales Associate
CubeSmart
Rogers, AR0–2 yrs52m agovia LinkedIn
About the Role
At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”.
Key Responsibilities
- Customer Service
- Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
- Interact face to face with customers, providing excellent service and building rapport.
- Meet monthly sales goals and metrics.
- Walk the property to perform daily operational tasks including lock checks and showing units to customers.
- Work both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
- Property Maintenance
- Perform daily walks of the property, cleaning the units and the store grounds, opening and closing of the storage doors (up to 50 lbs.).
- Maintain the facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
- Keep a clean and safe storage facility to ensure conditions meet company guidelines (e.g., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space).
Requirements & Tech Stack
- Point-of-Sale System (POS)
- MS Office products
Qualifications
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high-quality customer service to a diverse customer market.
- A self-driven mindset with strong operational focus.
- Basic computer skills.
- Ability to work Saturdays.
- Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
- While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
- Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
- Some locations may require Sunday hours.