Office Administrator

IES Residential

Key Responsibilities

• Support daily office operations, administrative activities, and departmental coordination efforts.
• Answer phones, respond to emails, greet visitors, and provide professional customer service and administrative support.
• Maintain and organize office files, records, reports, correspondence, and business documentation.
• Assist with scheduling meetings, appointments, travel arrangements, and calendar coordination.
• Coordinate communication and administrative support activities between departments, employees, customers, vendors, and leadership teams.
• Prepare reports, spreadsheets, purchase requests, invoices, and other business documents.
• Maintain office supply inventory and coordinate ordering of office materials and equipment.
• Assist with onboarding paperwork, employee records, and general office support functions.
• Ensure accurate data entry and maintenance of company systems, records, and databases.
• Support operational reporting, process improvement initiatives, and administrative projects.
• Maintain confidentiality of company, employee, and customer information.
• Promote professionalism, organization, and operational efficiency throughout the office environment.
• Perform additional duties as assigned.

Requirements & Tech Stack

• Microsoft Office proficiency
• Proficiency with office equipment and related business systems
• English speaking, reading, and writing (preferred, and required where necessary)

Qualifications

• Strong organizational, administrative, and multitasking skills with excellent attention to detail.
• Strong verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities and deadlines in fast-paced office environments.
• Strong problem-solving, customer service, and recordkeeping abilities.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work collaboratively with employees, leadership, customers, and vendors.
• Professional demeanor and strong time management skills.
• Ability to pass pre-employment screenings (background and motor vehicle record checks).
• High school diploma or GED required.
• Associate’s or Bachelor’s degree in business administration or related field preferred.
• Previous administrative, office support, or customer service experience preferred.
• Experience within construction, service, or multi-trade industries preferred.
• Relevant industry certifications or licenses preferred, and required where necessary.

Physical Requirements And Work Environment

• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Work in a typical office environment, sitting at a desk and performing prolonged computer work, with occasional standing, walking, bending, and reaching.
• Maintain dependable transportation and consistent, reliable attendance.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
• Travel as required to support project and operational needs.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 25 pounds.

Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.