Sales Associate, Trauma, Orthopaedics

About the Role

Sales Associate, Trauma – Memphis, TN for Johnson & Johnson MedTech – Orthopaedics.

Key Responsibilities

• Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in the prescribed territory.
• Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
• Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance.
• Handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required.
• Maintenance, tracking and effective deployment of equipment and assets throughout the assigned area, ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention.
• Improve customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Requirements & Tech Stack

• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel, which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive, and pro-active.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Qualifications

• Education & Experience:
• Bachelor’s Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
• Minimum of 4 years of professional and/or related experience or
• Recently transitioned from Active Military Duty