Manager Trainee

About the Role

Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations.

Key Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers.
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
• Learn to utilize personnel management including training and orientation of drivers and/or employees, and training/assistance with internal and third-party (customer) systems.
• Become proficient in maximizing efficiency of fleet operations and profitability.
• Make recommendations for continuous improvement, measuring key performance indicators, and creating/maintaining/presenting customer-specific reporting and financial analysis through face-to-face interactions.
• Gain knowledge on how to manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
• Learn to manage yard, including checking/inspecting equipment, replacing parts, completing repairs, and coordinating with maintenance to ensure preventative maintenance services and safety-related mechanical issues are addressed.
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, and accessorial pay related issues.
• Learn to maintain the Company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforcing company policies for DOT compliance and company safety requirements.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments.

Requirements & Tech Stack

• DOT regulations
• Payroll
• Net-Revenue budget
• P&L statements
• key performance indicators
• financial analysis

Qualifications

Minimum Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience.
• Willing to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts including nights and/or weekends if needed.
• Willingness to regionally relocate dependent on account assignment.

Preferred Qualifications

• Experience managing a team.
• Ability to anticipate, recognize, and deal effectively with existing or potential conflicts.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team/driver needs and expectations and provide excellent service.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.