Account Executive, Mid Market

About the Role

Divisions Maintenance Group (DMG) provides facility maintenance services. As an Account Executive (AE), you will drive business growth by identifying, acquiring, and growing clients in the facility management sector. This role involves consultative selling, operations, strategic thinking, and effective communication. You will receive comprehensive training on DMG's operations, product, sales processes, and client management strategies in a dedicated learning environment.

Key Responsibilities

• Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.
• Build and maintain strong, long-term client relationships through regular communication and understanding their business needs.
• Prepare and deliver compelling presentations and product demonstrations.
• Learn and maintain an accurate and up-to-date pipeline using CRM tools (e.g., Salesforce).
• Manage the full sales cycle and operations for your book of business from initial contact to execution.
• Understand clients' facility management needs and tailor solutions.
• Support the team in achieving monthly and quarterly sales targets.
• Shadow client interactions to gain hands-on experience in consultative selling.
• Collaborate with teams to allocate resources effectively and optimize service delivery.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Address client concerns and resolve issues.
• Serve as the primary point of contact for client inquiries and requests.
• Provide regular updates on sales metrics, forecasts, and progress toward goals.
• Be available to the customer to provide peace of mind.
• Other duties as assigned by management.

Requirements & Tech Stack

• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook).
• Eagerness to learn and grow in a fast-paced sales and operations environment.
• Ability to provide uninterrupted peace of mind to customers.
• Basic understanding of how to navigate customer organizations to gain access to key individuals, management, and purchasing decision makers.
• Excellent oral and written communication skills, multi-task oriented, and strong public speaking skills.
• Proficient client relationship management skills.
• Ability to work in an entrepreneurial environment and as part of a go-to-market team.
• Lives Divisions Basics.
• Valid Driver’s License.
• Limited business travel when required.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet in-person requirements.

Qualifications

• 0-6 years’ experience in inside sales, account management, or operations.
• Bachelor's degree in business, marketing, or a related field is preferred but not required.
• Previous sales or operations experience in facility maintenance is preferred but not required.
• Proven track record in B2B or B2C sales is preferred but not required.
• Experience in using Salesforce and other CRM type software is preferred but not required.
• Proficient understanding of facility management services and industry best practices is a plus.