Medical Assistant

About the Role

As our Medical Assistant, you will play a vital role in delivering quality patient care by working closely with physicians to support clinical operations and ensure patients receive attentive, professional service at every visit.

Key Responsibilities

• Assist physicians with a variety of clinical duties, take patient histories, and administer injections.
• Assist in examinations and procedures.
• Perform laboratory and radiological examinations.
• Scheduling & Care Coordination:
• Coordinates and schedules patient/provider services.
• Maintains provider schedules.
• Prepares charts.
• Coordinates pre-authorizations and referrals.
• Manages insurance updates, filing, and records (test results, x-rays, prescription refills).
• Patient Communication:
• Serves as primary patient contact.
• Answers phones, schedules and confirms appointments, explains appointment logistics.
• Keeps patients informed of delays.
• Routes calls per urgency guidelines.
• Performs phone and in-person screening.
• Office & Supply Management:
• Manages office supplies and patient education materials.
• Coordinates durable medical equipment delivery/return.
• Sorts mail and communications.
• Patient Flow & Rooming:
• Facilitates rooming by taking medical histories and vital statistics.
• Obtains last visit notes and/or lab results.
• Prepares patients for exams and procedures.
• Explains tests and results while informing patients of outcomes.
• Clinical Procedures:
• Performs specimen collections, capillary draws, injections (intradermal, subcutaneous, IM), venipuncture, waived testing (glucose/urine), and medication and vaccine administration.
• Assists with minor procedures and sterile/aseptic techniques.
• Infection Control:
• Maintains standard precautions by cleaning and organizing exam rooms.
• Sterilizes equipment.
• Disposes of bio-hazardous materials.
• Handles autoclave wrapping.

Requirements & Tech Stack

• Medical Assistant – Certified licensure (Active Washington State)
• BLS-RQI
• Six (6) months of customer experience

Qualifications

• High school diploma or GED
• Graduation from an accredited Medical Assistant training program, or validation of equivalent military training (i.e. Hospital Corpsman)
• May hold Interim MA-C with a probationary period to obtain permanent MA-C licensure within six (6) months of hire or before expiration of the Interim certification

Preferred

• One (1) year of Medical Assistant – Certified experience
• Knowledge of insurance concepts