Site Reliability Engineer ELH, OneIT

About the Role

At IBM, work is more than a job - it's a calling. IBM is seeking a motivated and detail-oriented IT professional to support mission-critical z/OS environments.

Key Responsibilities

• Assist with the installation, configuration, maintenance, and support of IBM Z infrastructure.
• Support z/OS operating system maintenance activities, including upgrades, service implementation, and testing.
• Monitor system performance and availability to ensure reliable and efficient operations.
• Participate in incident resolution, root cause analysis, and problem management activities.
• Support storage, networking, security, and middleware teams in maintaining a stable IBM Z environment.
• Develop automation and operational efficiencies using scripting and IBM tools.
• Assist in system documentation, operational procedures, and technical standards.
• Participate in infrastructure projects involving modernization, automation, and platform enhancements.
• Collaborate with development, engineering, and operations teams across IBM.
• Learn and apply IBM Z technologies through mentoring, training, and hands-on experience.

Requirements & Tech Stack

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field.
• Basic understanding of operating systems, networking, and enterprise computing concepts.
• Knowledge of programming or scripting languages such as REXX, Python, Java, C/C++, or similar.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work effectively both independently and within a team environment.
• Strong written and verbal communication skills.
• Demonstrated willingness to learn emerging technologies and enterprise infrastructure platforms.

Preferred Technical And Professional Experience

• Exposure to IBM Z, z/OS, Linux on IBM Z, or mainframe technologies through coursework, internships, labs, or personal projects.
• Familiarity with JCL, TSO/ISPF, SDSF, RACF, VTAM/TCPIP, or system automation concepts.
• Experience with automation, scripting, or DevOps methodologies.
• Understanding of infrastructure hosting, cloud technologies, or enterprise systems management.
• Experience with Git, GitHub, Agile methodologies, or CI/CD pipelines.
• Relevant industry certifications or technical training.