Customer Support
Address Advisors
Bengaluru, Karnataka, India2h agovia LinkedIn
About the Role
This is a full-time, on-site role based in Bengaluru for a US Commercial Real-Estate International Desk, Customer Support, and Market Research position.
Key Responsibilities
- Supporting international clients with inquiries related to US commercial real estate.
- Responding to queries promptly and ensuring a professional and helpful customer experience.
- Conducting market research on US commercial real estate trends.
- Compiling data and insights.
- Preparing concise reports and presentations for internal teams and clients.
- Coordinating with brokers, analysts, and internal stakeholders to track deals.
- Maintaining accurate records and supporting transaction processes.
- Handling email and phone communication.
- Managing client documentation.
- Contributing to process improvements within the international desk.
Requirements & Tech Stack
- Skills in Commercial Real Estate and Real Estate, with an understanding of property types, market drivers, and transaction workflows.
- Skills in Finance, including basic financial analysis, interpreting market data, and understanding investment concepts.
- Strong Communication skills, including clear written and verbal communication for international client interactions.
- Customer Service skills, with a focus on responsiveness, professionalism, and client relationship management.
- Ability to work in a structured, detail-oriented manner with strong organizational and time-management skills.
- Comfort with MS Office tools (Excel, PowerPoint, Word) and basic data analysis.
- Familiarity with real estate databases or CRM systems is an advantage.
Qualifications
- Bachelor’s degree in business, finance, real estate, economics, or a related field is preferred.
- Prior experience in real estate, market research, or client support roles is beneficial.
- Interest in US commercial real estate markets is highly valued.