Telecaller Executive

Telecaller Executive - Lead Qualification & CRM Operations

Sattva Shravana Spacess

About the Role

• Full-time, on-site role in Ahmedabad.
• Involves making outbound and inbound calls to prospective clients.
• Understanding client requirements and qualifying leads based on predefined criteria.
• Updating and maintaining accurate records in the CRM system.
• Tracking lead status and ensuring timely follow-ups.
• Coordinating with the sales team to schedule site visits or meetings.
• Sharing lead insights and supporting overall conversion efforts.
• Handling client queries and providing clear information about projects and services.
• Adhering to communication and data management standards.

Requirements & Tech Stack

• Proficiency in CRM tools or lead management software.
• Basic computer literacy, including use of office productivity tools (email, spreadsheets, documentation).

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle high-volume calls and engage professionally with diverse clients.
• Experience in lead qualification, telecalling, or customer service, preferably in real estate or a similar client-facing industry.
• Attention to detail in data entry and record keeping.
• Ability to work on-site in Ahmedabad, manage time effectively, and follow structured calling and follow-up processes.
• Comfort with working towards targets and performance metrics, with a proactive and result-oriented approach.
• Good command of English and local languages as relevant to the Ahmedabad market.
• Prior experience in telecalling or inside sales is an advantage.
• A background in real estate consulting is a plus.