Payment Posting Specialist [T500-30316]

About the Role

Talent500 is hiring for one of its clients.

Key Responsibilities

• Post insurance, patient, ACH, and collection payments.
• Post payments within established service level agreements and month-end deadlines.
• Process standard claim adjudication based on EOBs.
• Enter accurate payment, denial, and adjustment information into practice management systems.
• Document payment activity, denials, short pays, and patient responsibility.
• Balance daily deposits and cash reports.
• Retrieve EOBs from payer portals and websites.
• Reconcile deposits and identify posting discrepancies.
• Review posting error reports and correct identified issues.
• Maintain productivity and quality metrics.
• Support mail processing activities as needed.

Requirements & Tech Stack

• Proficiency in Microsoft Excel, Outlook, and web-based applications.
• Familiarity with practice management systems or EOB processing is a plus.

Qualifications

• High school diploma or equivalent.
• 1 year of payment posting, billing, or revenue cycle experience preferred.
• Basic understanding of EOBs and insurance payments.
• Associate degrees in Business, Healthcare Administration, Accounting, or related field preferred.
• Completion of healthcare billing, revenue cycle, or insurance-related coursework preferred.
• 0–2 years of dental, medical, or healthcare revenue cycle experience preferred.
• Previous experience in payment posting, billing, collections, customer service, banking, accounting, or data entry preferred.
• Experience working in a fast-paced production environment is preferred.

Required Skills

• Basic understanding of insurance payments, EOBs, and reimbursement concepts.
• Strong attention to detail and data entry accuracy.
• Ability to meet productivity and quality standards.
• Basic proficiency in Microsoft Excel, Outlook, and web-based applications.
• Ability to follow established procedures and work instructions.
• Strong organizational and time management skills.
• Effective verbal and written communication skills.
• Ability to work independently and as part of a team.

Performance Expectations

• Accurately post insurance, patient, ACH, and collection payments within established service level agreements.
• Meet or exceed departmental productivity and quality standards.
• Maintain a high level of accuracy when entering payments, denials, and adjustments.
• Complete daily balancing and reconciliation activities accurately and timely.
• Identify and escalate payment discrepancies requiring additional research.
• Consistently meet month-end processing deadlines.
• Demonstrate reliability, attendance, and accountability for assigned work.
• Follow all departmental policies, procedures, and compliance requirements.
• Participate in training and development activities to expand adjudication and payment posting knowledge.
• Contribute to a positive team environment and support continuous process improvement initiatives.