Management Trainee, RCM

About the Role

Neolytix is a US-headquartered healthcare managed services organization. We are building our next generation of RCM professionals and are looking for fresh graduates who are motivated, disciplined, and ready to build a career in US healthcare operations. Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance.

The Three RCM Areas:

• Charge Posting & Payment Posting: Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline.
• Accounts Receivable (AR): Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication.
• Credentialing: Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines.

Your Line of Business (LOB) assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team.

The 6-Month Learning Journey

This is a full-time opportunity that begins with a structured 6-month learning journey, including training, assessment, and preparation for live operations.

• Phase 1: Classroom Training (8 to 12 Days, Max 14)
• Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows.
• Your LOB is decided within the first 2 to 3 days based on performance, knowledge check, and operations team input.
• Phase 2: Operations Readiness Training (8 to 12 Days)
• Apply classroom learning in a supervised, live operations environment with ongoing assessments.
• Phase 3: Production Ramp-Up (4 Weeks)
• Handle real client work under close supervision. Accuracy, speed, and process adherence are tracked.
• Phase 4: Go Live (Full Production)
• Cleared for independent production on your assigned LOB.

Throughout the 6 months, assessments will evaluate skill development, and your training path and LOB may be refined based on these outcomes.

Career Path

Neolytix promotes from within. The career path includes:

• Management Trainee
• Associate 1
• Associate 2
• Senior Associate 1
• QA / SME

Key Responsibilities

• Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks.
• Commit to the assigned LOB and engage fully in the training path.
• Apply classroom learning during operations readiness training under supervision.
• Meet accuracy and productivity benchmarks during the production ramp-up.
• Support team leads and senior specialists in achieving client SLAs and compliance targets.
• Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows.
• Demonstrate consistent progress through assessments to qualify for transition to Associate 1.

Requirements & Tech Stack

• Education: Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible.
• Graduation Year: 2025 and 2026 graduates. 2024 graduates may be considered on an exceptional basis.
• Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% aggregate in graduation.
• Communication: Excellent spoken and written English.
• Systems: Basic proficiency in MS Excel and MS Word. Comfortable learning new billing and EHR software.
• Shift Commitment: Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week.
• Notice Period: Immediate joiners strongly preferred.

Preferred Qualifications

• Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities.
• Science or Commerce with Mathematics background (e.g., B.Sc, BCA, BBA, B.Com).
• Any internship or prior exposure to US healthcare, medical billing, or BPO operations.

Location & Shift

• Location: Gurugram (Onsite)
• Shift: US Shift (5:00 PM - 2:00 AM IST), 5 days a week. This is a non-negotiable onsite requirement.

Benefits & Perks

• Group Health Insurance
• Complimentary Dinner (during shift hours)
• Cab Facility (two-way pick-up and drop for the night shift)