Travel Sales Executive
CAREERBLOC ~
Gurugram, Haryana, India1h agovia LinkedIn
About The Opportunity
A fast-growing travel tech startup operating across India, we empower travelers with seamless, real-time booking experiences through smart, customer-first sales strategies. We operate 24/7 to serve global travelers, meaning our night-shift teams play a critical role in driving revenue, building loyalty, and delivering world-class service when it matters most.
Role & Responsibilities
- Prospect and convert leads via outbound/inbound calls and chats during night hours (10 PM–7 AM IST), focusing on holiday packages, flights, and hotel bookings.
- Deliver tailored travel solutions by understanding customer preferences, budget, and destination goals—driving high conversion rates.
- Maintain accurate CRM records of all customer interactions, bookings, and follow-ups to ensure seamless handover and post-sale support.
- Collaborate with marketing and operations to optimize promotional offers and real-time inventory for maximum uptake.
- Handle customer objections professionally, resolve queries, and escalate complex cases to supervisors promptly.
- Meet or exceed daily KPIs including conversion rate, average deal size, and customer satisfaction scores.
Requirements & Tech Stack
- CRM
- Outbound Sales
- Travel Booking Platforms
- Call Handling
- Microsoft Excel
- Customer Service
- Upselling
- Performance Metrics
- Experience with Amadeus or Sabre (Preferred)
- Basic knowledge of international destinations (Preferred)
- Familiarity with WhatsApp Business or chat-based sales (Preferred)
Benefits & Culture Highlights
- Night shift allowances + performance bonuses + flexible weekend offs.
- Work in a vibrant, growth-oriented startup with direct access to leadership.
- Rapid career progression based on performance—not tenure.