Author Relationship Manager
Notion Press
About the Role
Notion Press is seeking a self-driven, super organized individual to join our Publishing Management team to assist Notion Press' authors publish their books seamlessly.
Key Responsibilities
- Developing and maintaining a detailed project plan
- Managing project deliverables in line with the project plan
- Recording and managing project issues and escalating where necessary
- Resolving cross-functional issues at the project level
- Manage project scope and change control and escalate issues where necessary
- Monitor project progress and performance
- Provide status reports to the Team Manager
- Liaise with authors, internal teams, and update progress to the Team Manager
- Customer Service, updating author on project status and progress on a daily basis
- Work closely with authors to ensure the project meets the Industry standards
- Manage project evaluation and dissemination activities
- Is accountable for the delivery of planned deliverables associated with the project
- Providing regular status reports to the Team Manager
Qualifications
- 0-2 years of customer-facing experience
- Excellent communication skills; both verbal and written
- Super organized and has expert multitasking skills
- Loves talking to new people
- Works well with a team and also individually
- Good typing skills
- Computer Skills – MS Excel and MS Word
- Proficiency in English, Hindi, and/OR Tamil