Front Desk Executive
Dhwani Sangeet Mahavidyalaya
Gurugram, Haryana, India2h agovia LinkedIn
About the Role
The Front Desk Executive role is a full-time, on-site position based in Gurugram at Dhwani Sangeet Mahavidyalaya. This role involves welcoming visitors and students, managing reception operations, and ensuring a professional and friendly front office environment.
Key Responsibilities
- Welcoming visitors and students
- Managing reception operations
- Answering phone calls
- Responding to inquiries
- Handling student admissions-related queries
- Maintaining visitor logs and basic records
- Coordinating with faculty and administration for scheduling classes
- Sharing updates with students and parents
- Supporting routine office activities
- Managing incoming and outgoing communication
- Assisting with fee-related queries
- Providing general information about courses and exams
Requirements & Tech Stack
- Basic computer literacy (email, spreadsheets, and data entry)
- Ability to manage records efficiently
Qualifications
- Strong Interpersonal Skills and Customer Service abilities
- Professional Phone Etiquette and Receptionist Duties capabilities
- Clear and confident Communication skills (verbal and written)
- Prior experience in a front desk, receptionist, or customer-facing role is preferred, especially in educational or service environments.
- Ability to work on-site in Gurugram, maintain punctuality, and manage multiple tasks in a busy environment.
- Minimum of a high school diploma; a graduation degree in any discipline is an advantage.