Manager, Business Analysis And Insights

About the Role

The Manager, Business Analysis and Insights leads the coordination and execution of analytical initiatives to support business strategies and stakeholder needs for Business to Business (B2B) customers. This role involves developing strong relationships with key partners, delivering data-driven insights, and identifying opportunities for continuous improvement. The position oversees fraud detection rulesets specific to B2B e-commerce transactions, ensures compliance with policies, and promotes accountability in achieving results. By leveraging market research and analytical tools, the manager provides actionable recommendations that drive informed decision-making and operational efficiency across the organization. This role requires effective communication, strategic thinking, and a commitment to excellence.

About the Team

The Fraud Strategy Solutions Team within Enterprise Consumer Fraud Risk at Walmart leads efforts to protect customers and the business by addressing fraud across the customer lifecycle. The team collaborates with Product, Engineering, Data Science, and Compliance partners to develop AI-driven solutions that balance trust, growth, and efficiency. Emphasizing strong program management, stakeholder engagement, and technology strategy, the team delivers innovative solutions aligned with global fraud prevention goals. This role supports Walmart’s commitment to secure and efficient operations through effective collaboration, decision-making, and accountability in a dynamic environment.

Key Responsibilities

• Develop and maintain relationships with key stakeholders to support business plans and initiatives.
• Coordinate and oversee job-related activities, ensuring alignment with customer and business needs.
• Provide data-driven analysis and market insights to inform strategic decisions and identify improvement opportunities.
• Manage processes to ensure efficiency, compliance, and accurate reporting across business areas.
• Supervise and develop associates through hiring, training, mentoring, and performance management.
• Communicate results and recommendations clearly to support business objectives and stakeholder engagement.
• Promote continuous learning and adaptability within the team to drive operational excellence.

Requirements & Tech Stack

• Proven expertise in business analysis and data-driven insights to support strategic decision-making.
• Strong stakeholder management skills with the ability to build and maintain effective relationships.
• Demonstrated accountability in managing projects, meeting goals, and driving continuous improvement.
• Excellent communication skills to convey complex information clearly and provide actionable recommendations.
• Experience in supervising, mentoring, and developing team members to enhance performance and engagement.
• Ability to analyze financial and operational data, identify trends, and propose solutions aligned with business objectives.
• Commitment to upholding ethical standards, compliance, and company values in all activities.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Business, Analytics, Statistics, or related field and 2 years’ experience in data analytics, project management, business, or related area.

OR

• 4 years' experience in data analytics, project management, business, or related area.

Preferred Qualifications:

• Master's degree in Business, Analytics, or related field.
• Project Management Certification.
• Six Sigma certification.
• Experience with Statistical Programming Language.