Summer Associate Internship

About the Role

The Contact Center's Risk Strategy, Planning, Analytics, Reporting, and Communications (SPARC) Team is seeking a creative, curious, and thoughtful Data Storytelling & Visual Communications Intern to help transform complex information into clear, engaging, and actionable experiences. This role is ideal for students interested in visual communication, data storytelling, information design, executive communications, user experience, strategic messaging, and emerging technology. As an intern, you will work alongside analysts and business leaders to translate data and business information into compelling visual stories, improve how insights are presented, and contribute to initiatives that help leaders understand information and take informed action.

The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027.

About Our Team

The SPARC Team enables leadership decision-making through data, insights, governance, strategic planning, and effective communication. Our work spans reporting and dashboard development, workflow design, data governance, strategic planning, maturity assessments, risk intelligence, and executive communications. We partner closely with leaders to transform risk information into action and help drive continuous improvement across the organization.

Your Role

As a Data Storytelling & Visual Communications Intern, you will help organize, simplify, and visualize information that supports business decision-making. You will learn how audience needs, information design, storytelling, and communication come together to make complex insights clear, useful, and actionable.

Key Responsibilities

• Translate complex data and business information into clear visual stories.
• Support the design and refinement of dashboards, presentations, and communication materials.
• Organize information to improve clarity, usability, and audience understanding.
• Develop graphics, diagrams, templates, and other visual communication products.
• Assist with executive messaging and strategic storytelling.
• Participate in project meetings and collaborative problem solving.
• Conduct research and benchmarking on visualization, information design, and user experience.
• Present recommendations and project outcomes to leadership.

Potential Projects

• Improving dashboard organization, usability, and visual consistency.
• Developing executive-ready presentations and strategic communication materials.
• Creating visual frameworks that simplify complex processes or concepts.
• Evaluating how different audiences consume and use business information.
• Exploring AI-enabled approaches to content development and information delivery.
• Developing recommendations that improve how insights are communicated and understood.

Requirements & Tech Stack

• Pursuing a degree in Communications, Visual Communication, Graphic Design, Data Visualization, Information Design, Marketing, Journalism, Digital Media, User Experience Design, Business, or a related field.
• Strong written, visual, and verbal communication skills.
• Interest in data storytelling, information design, or executive communications.
• Ability to organize and simplify complex information.
• Creativity supported by critical thinking and attention to detail.
• Curiosity, initiative, and willingness to learn.
• Interest in emerging technologies, including artificial intelligence (AI), and curiosity about how they can enhance business processes, analytics, communication, or decision-making.
• Demonstrated ability or willingness to learn and experiment with AI-enabled tools to improve research, analysis, content development, problem solving, or productivity.

Desired Qualifications

• Experience with PowerPoint, Power BI, Adobe Creative Suite, Figma, Canva, or similar tools.
• Experience developing presentations, infographics, digital content, or portfolio-based design work.
• Familiarity with data visualization, information architecture, or user experience principles.

What You'll Gain

• Real-world data storytelling and visual communication experience.
• Exposure to executive communications and strategic planning processes.
• Experience translating complex information for diverse audiences.
• Presentation and stakeholder engagement skills.
• Mentorship from experienced analytics, communications, and risk professionals.
• A completed project you can showcase in future academic or professional opportunities.

Qualifications for the Program

• Applicants must be currently pursuing a degree from an accredited college or university.
• Have an anticipated graduation date of December 2027 or later.

Additional Information

• Hours: Monday – Friday, 8:00 AM - 4:30 PM CT
• Locations:
• 820 Follin Lane, Vienna, VA 22180
• 5550 Heritage Oaks Dr Pensacola, FL 32526
• 141 Security Dr. Winchester, VA 22602