Business manager trainee
Ethos Group
About the Role
The Business Manager Trainee is a full-time, on-site role based in Washington, UT. This role supports the dealership’s finance and insurance (F&I) operations by learning and applying processes that drive profit, manage risk, and ensure regulatory compliance.
Key Responsibilities
- Assist with customer consultations on financing and protection products.
- Prepare and review deal paperwork.
- Follow established policies and procedures.
- Shadow experienced business managers.
- Participate in structured training.
- Analyze performance metrics.
- Help implement best practices that improve customer satisfaction and dealership results.
- Collaborate with sales and management teams.
- Maintain accurate records.
- Contribute to a professional, customer-focused environment.
Qualifications
- Strong analytical, problem-solving, and basic financial acumen to understand dealership performance metrics and F&I products.
- Effective communication and interpersonal skills to explain options clearly, build trust with customers, and collaborate with dealership teams.
- High attention to detail and organizational skills for managing documentation, contracts, and compliance-related processes.
- Demonstrated adaptability, willingness to learn, and openness to coaching in a fast-paced, sales-oriented environment.
- Proficiency with common office software and comfort learning new technology platforms and dealership systems.
- Ability to work on-site full time in Washington, UT, including extended hours as business needs require.
- Previous experience in sales, customer service, automotive, or finance is beneficial but not required.
- Bachelor’s degree in business, finance, or a related field is preferred, or equivalent relevant experience.