Associate Operations Processor

About This Role

Wells Fargo is seeking an Associate Operations Processor.

Key Responsibilities

• Perform general clerical operations tasks that are routine in nature.
• Receive, log, batch, and distribute work.
• File, photocopy, and answer phones.
• Prepare and distribute incoming and outgoing mail.
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles.
• Work under close supervision following established procedures.

Requirements & Tech Stack

• Basic Microsoft Office skills.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Typing (alphabet and 10 key numerical) data entry experience.
• Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%).
• University degree in Business, Commerce, or any other discipline.
• 0 to 1 year of experience in banking/Financial Services.
• Alphanumeric data entry experience.
• Excellent typing skills with accuracy of >=98%.
• Strong analytical skills with eye to details.
• Strong communication skills both written and spoken.
• Flexible with working in US operational hours (India night shift).

Qualifications

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Quality-Oriented: Demonstrates high-level of attention to detail meeting deadlines.
• Working knowledge in quality or with back-office processing experience or its equivalent.
• College graduate, preferably in Commerce.
• Strong analytical skills with high attention to detail and accuracy.
• Good verbal, written, and interpersonal communication skills.
• Strong organizational, multi-tasking, and prioritizing skills.
• Solid problem-solving skills.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.