Travel Sales executive

Company: FABgetaways

Role Description

This is a full-time, on-site role based in Ahmedabad. The executive will assist members in planning and booking luxury travel experiences, including recommending destinations, hotels, and itineraries aligned with their preferences and budgets.

Key Responsibilities

• Manage travel inquiries.
• Coordinate reservations.
• Handle amendments or cancellations.
• Ensure accurate documentation of bookings.
• Provide responsive customer service.
• Resolve issues before and during travel.
• Maintain strong relationships with hotel and resort partners.
• Work closely with internal teams to support promotions.
• Share feedback from travelers.
• Contribute ideas for enhancing the overall member experience.

Requirements & Tech Stack

• Proven Customer Service abilities, with a focus on responsiveness, empathy, and problem-solving.
• Excellent communication skills in English.
• Attention to detail and accuracy in handling bookings, documentation, and payment-related information.
• Comfort working with booking tools, travel platforms, and standard office software.
• Ability to work collaboratively in an on-site team environment in Ahmedabad and adapt to a fast-paced, customer-centric setting.

Qualifications

• Proficiency in additional languages is an advantage.
• Prior experience in luxury travel, hospitality, or a related field is preferred.
• Relevant diploma or degree in Travel & Tourism, Hospitality Management, Business, or a similar discipline is beneficial.