Counter Service
NAPA Auto Parts
St Paul, MNFresher1h agovia LinkedIn
About the Role
NAPA Auto Parts is seeking a Counter Service team member. This role offers an hourly pay of $21.45, with potential for pay progression within 12 months.
Key Responsibilities
- Provide and source parts for specialized equipment for fleet customers.
- Use parts knowledge to assist other NAPA team members and answer customer questions.
- Provide outstanding customer service.
- Interact with management and technicians.
- Bring customer focus and high energy to a fast-paced environment.
- Ask appropriate questions to ensure correct parts are researched and sourced.
- Inform customers on parts availability.
Work Schedule
- Tuesday - Saturday, 6:00 AM - 2:30 PM
- Sunday - Thursday, 1:30 PM - 10:00 PM
Requirements & Tech Stack
- Valid Driver’s License.
- Previous experience in a parts store or automotive industry, or a willingness to learn.
- High School Diploma or GED.
- Excellent verbal and written communication skills.
- Great listening skills and empathy for customers.
- Ability to work on or around an airport environment in a shop setting.
Qualifications
- Genuinely enjoy helping fleet customers with their parts and service needs.
- Experience gained from working in the automotive industry or tinkering with/repairing cars & trucks.
- Desire to gain or grow parts experience working with other NAPA parts professionals.
- Interest in a team environment with opportunities for learning and career growth.
Preferred Qualifications (Not a Deal Breaker)
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
- Experience in airport ground support equipment.
- Knowledge of cataloging, sourcing, and/or inventory management systems.
- Entirely customer-centric (external/internal).
- ASE Certifications.