Senior Executive, Operations and Service

Bajaj Finance Limited

Mumbai, Goregaon0–2 yrs1h agovia Naukri

About the Role

This position is open with Bajaj Finance Ltd.

Culture Anchor

  • Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets.
  • Execute with Rigor: Takes responsibility for meeting targets with focus and effort.
  • Own It: Maintains honesty and fairness in all interactions in line with organization's policies.

Duties and Responsibilities

  • Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives.
  • Training for subsequent new hires on Policies and Processes for Gold Loan.
  • Ensuring policy adherence and meeting the TAT at branches.
  • Ensuring adherence to Vaulting Process Policies.
  • Auditing Gold as per laid down Policies and Process.
  • Valuation of Gold Ornaments.
  • Provide feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.
  • Data Analysis.
  • Sharing of best practices with other location teams.

Qualifications and Experience

  • Graduate
  • 1-4 years of relevant experience in Gold loan Industry.
  • Knowledge of Gold Appraisal process.
  • Imparting Gold Appraisal / Evaluation Training.
  • Good interpersonal skills.

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