Junior Full-Stack Engineer

About the Role

ECLARO is looking for a Junior Full-Stack Engineer for its client in New York, NY. The client operates one of the world's largest energy delivery systems, focusing on technological innovation.

Position Overview

• AI Agent Developer
• Building, testing, and supporting enterprise conversational AI agents and their associated web experiences.
• Collaboration with senior engineers on Google Cloud Platform (GECX / Dialogflow CX).
• Integration with Azure and ServiceNow.
• Development of front-end interfaces for user interaction.
• Maintenance of pipelines and tests for reliable releases.

Key Responsibilities

Agent and Backend

• Agent development: Build and test conversational flows, intents, route groups, and LLM-powered tools in GECX / Dialogflow CX, and contribute to agents built with Google's Agent Development Kit (ADK).
• Backend integration: Develop and maintain REST APIs, webhooks, and small services in Python (.NET or Node.js) connecting agents to ServiceNow and Azure systems.
• Data queries: Write SQL queries for agent lookups, reporting, and conversational analytics.

Frontend

• Web UI development: Create responsive, accessible interfaces using HTML, CSS, and TypeScript / JavaScript with a modern framework (e.g., React or Angular).
• API connection: Connect front-end components to backend services and agent APIs, including managing loading states, error handling, and session handling in the browser.
• Dashboards and tools: Contribute to internal pages for agent analytics, test results, or admin tasks.

Delivery

• CI / CD support: Assist in maintaining Azure DevOps pipelines for validating and deploying agent configurations, fulfillment services, and front-end builds. Update existing YAML pipelines with review.
• Automated testing: Write and run unit tests, webhook API tests, dialog flow regression tests, and front-end component tests. Expand test coverage.
• Troubleshooting: Investigate bugs and failed test runs, document findings, and escalate issues.
• Agile participation: Engage in sprint planning, standups, backlog refinement, and Program Increment (PI) planning within a SAFe environment.
• Documentation: Maintain current flow designs, API behavior, UI component notes, and runbooks.

Requirements & Tech Stack

• Required Qualifications:
• Bachelor's Degree in Computer Science, IT, or a related field, or equivalent practical experience.
• Working proficiency in Python (required), .NET and HTML, CSS, and JavaScript or TypeScript.
• Understanding of REST APIs, JSON, MCP, and webhooks, including calling APIs from a browser app.
• SQL skills.
• Experience with Git and a modern IDE such as VS Code.
• Exposure to unit testing with a framework like PyTest, Jest, or xUnit.
• Clear written and verbal communication, willingness to ask questions and take feedback.
• Tooling & Environment:
• Conversational AI & Cloud: Google Cloud Platform (GECX / Dialogflow CX), Microsoft Azure.
• Backend: Python 3.x (primary), .NET (C#), Node.js, SQL.
• Frontend: HTML, CSS, TypeScript / JavaScript, a modern framework (e.g., Angular or React).
• DevOps & Testing: Azure DevOps (Pipelines, Repos), Git, API, unit, and UI testing frameworks.
• Enterprise Platforms: ServiceNow (REST APIs, Flow Designer).
• Agile: SAFe, Jira / Azure Boards.
• IDEs: Visual Studio Code, Antigravity.

Preferred Qualifications

• Hands-on exposure to Dialogflow CX, chatbots, or any LLM-based application (coursework or personal projects).
• Exposure to Google's Agent Development Kit (ADK) or similar agent frameworks.
• Basic knowledge of prompt engineering and intent classification.
• Familiarity with front-end testing tools such as Jest, Selenium, or Playwright / Cypress.
• Familiarity with Azure DevOps pipelines or another CI/CD tool.
• Exposure to .NET (C#), ServiceNow (REST APIs, Flow Designer), or both.
• Basic understanding of OAuth2, API keys, secrets handling, and browser security basics (CORS, avoiding XSS).
• Awareness of Agile or SAFe practices.
• Familiarity with containers and infrastructure as code (Docker, Kubernetes, or Terraform).
• Familiarity with serverless platforms (Cloud Run, Azure Functions) or Contact Center AI (CCAI).
• Interest in SRE, observability, and AIOps.
• Duplicate entry for Agent Development Kit exposure removed for cleanliness.

ECLARO Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch.
• Commuter Check Pretax Commuter Benefits.
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO.

Contact Information

Heckle Tulab

heckle.tulab@eclaro.com

212-804-7460

Heckle Tulab | LinkedIn