Catering Sales Executive

The Hoxton, Bengaluru City

About the Role

The Hoxton is opening its first neighbourhood hotel in Asia, in Bengaluru, India, in 2026. We are seeking a Catering Sales Executive to join our dynamic team.

Key Responsibilities

• Manage the meetings and events enquiry process from start to finish:
• Answer calls and emails
• Send proposals
• Convert enquiries
• Guide events through the planning and logistical stages to handover to operations
• Negotiate meeting & events rates with clients in line with selling guidelines to achieve revenue targets.
• Follow up with clients post-event for feedback and to secure repeat business.
• Cross-sell global Hoxton and Ennismore properties to maximize revenue opportunities across corporate segments.
• Ensure Opera Sales is up to date by inputting new enquiries.
• Manage the preparation and distribution of function sheets weekly and present them in the weekly operations meeting.
• Conduct show rounds on property.
• Build and maintain good relationships with clients for repeat business, contacting and probing repeat clients, and tracking year-on-year trends and events.
• Coordinate activities related to booked meeting & event business with other departments, ensuring client expectations are met through team communication.
• Maintain excellent Hoxton product and brand knowledge and upsell where possible.
• Complete daily, weekly, and monthly administration accurately and ensure all groups have necessary documentation.
• Support the sales team in attending and assisting with in-house marketing activities, familiarisation trips, client hospitality evenings, presentations, show rounds, and promotional activities.

Qualifications

• Passion for hospitality.
• Ability to have a positive impact on people and leave them with a memorable experience.
• Willingness to help get things done and challenge the norm.
• Passion for hotels and specialization in groups & events at an executive level.
• Highly organised with the ability to multi-task, prioritize, and re-prioritize.
• A people person, skilled at building strong and lasting relationships.