Executive Assistant

About The Role

The Executive Assistant position provides high-quality administrative support primarily to the Senior Vice President of Global Insights & Analytics, with additional support extended to Vice Presidents and the broader team as needed. This role involves managing details of a highly confidential and critical nature, requiring a strong working knowledge of departmental and company policies and practices. As an individual contributor focused on execution, the Executive Assistant independently solves a range of straightforward and complex problems, analyzes possible solutions using standard procedures, and operates with moderate guidance and supervision. The role demands excellent organizational skills, the ability to manage complex calendars and communications, facilitate internal communications, and coordinate effectively across multiple time zones. The Executive Assistant will also organize events and meetings, support travel arrangements, and leverage technology—including AI tools—to enhance efficiency and improve processes. The Executive Assistant is required to work in-office at least three days per week.

Key Responsibilities

• Manage complex calendars across multiple time zones, schedule internal and external executive meetings, and anticipate conflicts.
• Prepare agendas, pre-reads, notes, and follow-up materials for meetings and events; coordinate with other executive assistants.
• Serve as a trusted gatekeeper and liaison, ensuring timely and professional communication with internal and external stakeholders.
• Plan domestic and international travel, develop detailed itineraries, and submit expense reports and Purchasing Card expenses.
• Format and proofread executive presentations, reports, memos, and communication templates.
• Maintain distribution lists, organization charts, team files, and records.
• Route approvals including Ariba, AskNow, and travel requests, keeping leadership informed of priorities and emerging needs.
• Build strong relationships with executive assistants and partners across regions to support alignment across teams and initiatives.
• Handle sensitive information with confidentiality and exercise sound judgment in prioritization and escalation.
• Anticipate needs, solve problems, and adapt effectively to changing priorities and stakeholder styles under pressure.
• Reinforce Visa’s values, leadership principles, and team culture.
• Leverage technology including Microsoft Office, SharePoint, Copilot, and ChatGPT to streamline work and improve quality.

Requirements & Tech Stack

• Demonstrated ability to multitask, respond quickly to changing needs, and prioritize work with strong attention to detail.
• Self-starter comfortable working independently with minimal supervision.
• Excellent verbal and written communication skills, able to collaborate effectively with diverse individuals and teams.
• Strong judgment in setting priorities and interacting with internal and external stakeholders.
• Ability to anticipate the needs of executives and team members.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), SharePoint, and AI tools such as Copilot and ChatGPT.
• Proven professionalism, discretion, and ability to handle highly confidential information.
• Proactive, solution-oriented mindset with a strong "can-do" attitude.
• Composed under pressure and able to meet tight deadlines.
• Customer service-oriented with a team player mentality and collaborative approach.

Qualifications

• Minimum of 6 months of work experience or a Bachelor's Degree.
• Preferred: Two or more years of relevant administrative or executive support experience.
• Experience supporting executives in fast-paced, dynamic environments.