AML QA Specialist with Chinese

About the Role

The Compliance Quality team is seeking a Mandarin-speaking Quality Control Specialist to join a team of specialists focused on the Know Your Customers program. This role is crucial for ensuring Amazon’s payments businesses expand with appropriate controls and quality processes, minimizing risks, and identifying process improvement opportunities.

Key Responsibilities

• Perform AML quality audits on behalf of the Quality Assurance Team.
• Partner with operational teams to deliver quality findings and support ongoing improvement opportunities.
• Provide AML quality audit subject matter expertise to business and operations teams during meetings, workshops, and leadership reviews.
• Create and update guidance and program documents.
• Conduct a variety of investigation and audit types including suspicious activity, sanctions, and enhanced due diligence.
• Share industry expertise through audits and provide written, professional feedback.
• Apply an analytical and detailed thought process to various product types and services within an AML construct.
• Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting to improve operations, compliance policies, and risk management.
• Deliver coaching and training to operations teams.

Requirements & Tech Stack

• Mandarin fluency (speak, write, read).
• Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).
• Analytical skills, attention to detail, and effective communication abilities.
• Experience handling confidential information.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 2+ years of previous AML or Compliance experience.
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams.
• Professional auditing qualification, or similar risk or compliance credentials.
• Knowledge of Anti-Money Laundering (AML) laws and regulations, Bank Secrecy Act (BSA) and OFAC regulations.
• Preferred: Professional certification such as CAMS, CRCM, or CRP.
• Preferred: Fluency in French, Spanish, German or Italian.
• Preferred: Knowledge of Amazon devices and the Amazon ecosystem.
• Preferred: Language certification from an internationally recognized institution.
• Preferred: Master's degree in Compliance, Risk or Business.