Business Development Representative

About the Role

As a Business Development Representative, you will play a pivotal role in driving 1Password's sales pipeline. Your focus will be on outbound prospecting to identify and engage high-potential prospects, while also managing inbound leads. You will serve as the first point of contact for current customers and prospects, laying the foundation for meaningful sales conversations and long-term partnerships. This is a hybrid role, requiring 3 days per week in the Austin office, with flexibility to work up to 5 days based on business needs. All go-to market roles include an in-person onboarding in Toronto.

Key Responsibilities

• Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.
• Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for 1Password's solutions.
• Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of 1Password's offerings.
• Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.
• Create a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.
• Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.
• Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.
• Meet and exceed monthly and quarterly targets for qualified opportunities generated.
• Continuously learn about 1Password's products, services, and the market landscape to effectively communicate the value proposition.
• Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.

Requirements & Tech Stack

• Business acumen with a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.
• Basic computer applications proficiency, including standard office software.
• Aptitude for learning new technology, including CRM systems and sales engagement tools.
• Resilience, self-motivation, and commitment to achieving targets.
• Ability to thrive in a remote environment.
• Curiosity and coachability, with an ability to embrace and apply feedback, adapt, and continuously improve.
• Proficiency in using AI tools to work smarter and move faster.

Qualifications

• 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.
• Genuine interest in a sales career and understanding the sales process.
• Eagerness to solve prospect problems.
• Solid communication and interpersonal skills, with the ability to:
• Articulate ideas clearly and concisely, verbally and in writing.
• Comfortably engage with new people and build rapport over the phone, email, and social media.