Sales Development Program

About the Role

UnitedHealthcare is growing its team in Minnetonka, MN, and has multiple Early Careers full-time sales opportunities available within the Sales Development Program. This is an inbound call role where you will consult customers on their insurance needs and match them with appropriate coverages, products, and benefits.

Program Features

• Participate in a Sales Development Program designed to accelerate your career.
• Learn new skills and foster continued growth.
• Collaborate with experienced professionals, mentors, and sales leaders.
• Build relationships within a close-knit community of peers to expand your network.
• The development program is curriculum-based and structured.
• Apply AI tools and techniques to drive efficiency, insights, and innovation.
• Design, develop, and deploy AI-powered solutions to address complex business challenges.

Key Responsibilities

• Handle inbound calls from prospective members.
• Identify customer needs and provide information with the goal of converting callers to qualified leads and sales.
• Ask appropriate questions and listen actively, documenting required information in computer systems.
• Utilize knowledge of the product portfolio to assess prospect needs, explain product differences, and assist members in selecting the best product.
• May make outbound calls to follow up on questions or to review current or new products and services with existing members.
• Assist prospects in completing the enrollment application over the phone accurately and consistently with product requirements.
• Meet established goals for performance, attendance, and consumer experience.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.
• Apply AI tools to solve business problems.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Work Schedule & Location

• Operating hours: Monday - Friday 7:00 AM - 9:00 PM; shift provided during training.
• Rotational weekend work.
• Onsite training program: 6 - 10 weeks, standard day shift.
• Site location: 9800 Health Care Ln, Minnetonka, MN 55343.
• Training is fully onsite. Schedules after training are determined by the Hiring Manager.

Compensation & Benefits

• Guaranteed base pay + monthly sales incentive earning potential.
• Hourly pay range: $16 - $24 per hour (based on full-time employment).
• Average first-year annual earnings: $60K (combination of base and sales commissions).
• Top performers can earn $80K +.
• Sign-on bonus: Up to $3,000 for external candidates ($2,000 base + $1,000 if licensed at time of offer).
• 18 days accrued Paid Time Off during the first year + 8 Paid Holidays.
• Medical Plan options, Health Spending Account, or Health Savings Account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan.
• Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
• Fun and competitive work environment focused on teamwork and individual success.

Requirements & Tech Stack

• Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Must be eligible to work in the U.S. without company sponsorship, now or in the future.

Qualifications

• Currently in the final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date) from an accredited college/university. Bachelor's Degree must be obtained prior to start of employment.
• Preferred: Work or volunteer experience in sales, customer service, health care, or health insurance.