Sales Engineer

About the Role

• To develop and manage B2B sales of aluminium extrusion profiles by identifying prospective customers, understanding their technical requirements, coordinating with internal teams, and supporting business growth through customer acquisition and relationship management.

Key Responsibilities

• B2B Sales & Business Development
• Identify and develop new business opportunities for aluminium extrusion profiles across industrial and manufacturing sectors.
• Generate leads through market research, customer visits, references, and networking.
• Approach OEMs, fabricators, dealers, and industrial customers to promote the company's aluminium extrusion products.
• Support the sales team in achieving assigned sales targets and expanding the customer base.
• Maintain regular follow-ups with prospective and existing customers to convert enquiries into orders.
• Technical Sales & Customer Coordination
• Understand customer requirements related to aluminium extrusion profiles, dimensions, alloys, temper, applications, and surface finishes.
• Coordinate with customers to understand technical drawings, specifications, and product requirements.
• Liaise with Production, Quality, Design, and Technical teams to ensure product feasibility and timely delivery.
• Assist in preparing technical offers, quotations, and product presentations.
• Develop product knowledge regarding aluminium alloys, extrusion processes, and end-use applications.
• Customer Relationship Management
• Build and maintain strong relationships with customers through regular visits, calls, and professional communication.
• Attend customer meetings and assist senior sales personnel in technical discussions and negotiations.
• Handle customer enquiries, coordinate sample development, and track order progress.
• Support resolution of customer complaints in coordination with the Quality and Production departments.
• Sales Administration & Reporting
• Prepare sales reports, customer visit reports, enquiry trackers, and market intelligence reports.
• Maintain customer databases, sales leads, quotations, and order follow-up records.
• Monitor competitor activities, market trends, and potential business opportunities.
• Coordinate with the Accounts and Dispatch teams regarding payment follow-ups and order delivery status.

Requirements & Tech Stack

• Basic knowledge of MS Excel, MS Word, and PowerPoint.

Qualifications

• B.E./B.Tech in Mechanical Engineering or Metallurgical Engineering.
• Freshers welcome; candidates with up to 2 years of experience in B2B sales, technical sales, or industrial marketing preferred.
• Interest in technical sales, business development, and customer relationship management.
• Good communication, presentation, negotiation, and interpersonal skills.
• Willingness to travel for customer visits and business development activities.
• A proactive, target-oriented approach with a willingness to learn about aluminium extrusion products and manufacturing processes.

Key Skills Required

• Technical Sales & Business Development
• B2B Customer Acquisition
• Lead Generation & Market Research
• Aluminium Extrusion Product Knowledge
• Customer Relationship Management
• Technical Drawing & Specification Understanding
• Sales Reporting and MS Excel
• Negotiation and Communication Skills